If had to give myself a numerical rating on a scale of
1 to 10, I would give myself an 8. The reason for an 8 is because nobody is
perfect and no matter what there is always room for improvement. Even when you
think you have something down, there will be new changes within your job that
you will have to adapt to. Therefore, you can never be perfect, but you can be
great, and honestly I think I have done a pretty great job. When I first
started there were many new things for me to learn and as I have continued I
have been getting trained in new things, such as new stores. Every time I have
tried my best take in all of the information and have done a really good job of
retaining it. I may have forgotten a few things at first, but with practice I
was able to master most everything. The dynamic of my work location is very
interesting, I interact with my managers and leaders every day that I am at
work. This has put me out of my comfort zone a lot, but I have learned how to
appropriately communicate with my leaders. They are there to help and are very
happy to come to your aid whenever you need it. Honestly interacting with them
is like talking to an equal which is a dynamic I thoroughly enjoy. When I am
working, most of the time it is just me and another cast member of my level
with me, sometimes I am by myself. This has led to me learning how to
efficiently make judgments and decisions about different decisions that I think
are how my leaders would have handled the situation. We want our guests to be
happy and often times this involves helping them as fast as possible, I have
become very good at getting my guests what they need as soon as possible.
I was surprised to find that one of the aspects of my
internship that I think I thrive in is providing great guest service. Honestly,
one of the aspect of my job that I was the most nervous about was interacting
with guests. Now it is second nature to me. I love when a guest asks me a
question, nothing is better than being able to provide them with the right
answer and hopefully more help than they expected. One of my favorite times was
when I was selling Pandora charms. Since guests took much more time than they
did with other items, I was able to provide them with more assistance than normal
and take the time to get to know them. I am excited that I just finished
training to work at the Art of Disney because this is another setting where you
spend more time with guests and have the opportunity to provide them with
exceptional guest service.
The biggest career lesson I have learned so far is
that it is extremely important to be a hard worker that is present and takes
the time to thoroughly do everything. This is a concept that is exemplified by
all of my leaders. None of them cut corners and are very detailed in their
work. A lot of them started where I am now, and the reason they have been able
to move up in the company is because of this dedication to their work. I strive
to apply the same ethic to all of my work so that I can secure my future by proving
myself. Whether it is securing a job with Disney or a great reference when I
apply for something different later on down the road, if I work hard now it
will help me secure my future.
Throughout my internship, I Have been able to work in
many different aspects of Walt Disney World merchandise. I have worked in nine
different stores and all four parks. I have also gotten the opportunity to work
stocking shifts which have shown me a different side of merchandise and given
me a new appreciation for what those people do. Disney gives cast members the
opportunity to get involved in many different areas and to take on leadership
when wanted. I have done my best to take every chance I’ve been offered to do
those things and my greatest contribution is that I work extremely hard every time.
When I see that something needs to be done I do it and I do it to the best of
my abilities. I learned this work ethic from Disney and my fellow cast members
and I am going to apply it to any job I have in the future.
It's never goodbye, it's see ya real soon!
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